By Frank Passaro
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June 14, 2017
Ideally, it is best for your lease to address how repair requests are to be made. You should have your lease require that maintenance requests are done in writing. This could be a text message or an email that illustrates what the problem is. Having that in writing will eliminate confusion, document when you received the request, and help you manage and organize your own to-do list. If you can get the tenant to include photos of the problem or the item that needs to be fixed, that’s even better.